A coworker threw this acronym at me today and I can’t believe I haven’t heard before…
PICNIC – Problem In Chair, Not In Computer.
I’ve always liked the term PEBKAC, which describes the same problem, but I think I may have to adopt PICNIC just because it’s easier to say.
PEBKAC – Problem Exists Between Keyboard And Chair.
Either of these acronyms describe a problem which despite initially being blamed on a computer/network/server/program is actually caused by the user, often by misuse or a complete lack of understanding of how the software is used. Preferred solution: remove user.