I’ve been patiently awaiting some news on exactly how Apple planned to fulfill the battery claims on iPods and finally there is news… Unfortunately it is not good.
On October, 24 Apple filed an appeal to the settlement on a class action suit which would have forced Apple to replace or repair iPods which failed to meet their originally claimed battery life. While I understand this is big business and big money I am very disappointed with this move by apple.
The settlement, which may still go through, was expected to cost Apple a mere $15 million. I wonder how much Apple will spend on the appeal, and meanwhile I have a third generation iPod which is just over two years old which will not last an hour on battery.
According to the official settlement administration website the appeal could take “up to a year or more”. I was really hoping Apple would replace or repair my iPod before it became obsolete.
I would like to think Apple would learn a lesson from this, but with the iPod Nano, Shuffle, and new Video iPods having the same closed-box construction which all but demands you send the unit back to Apple for a battery replacement I’m afraid they just won’t learn.
So a 60 gig iPod goes on the Christmas list, but until Apple comes through with a slightly more user serviceable model I’ll always be just a little shy of the iPod. Apple should be able to do better.